Vault’s Verdict

Known for its people-first culture, LeapPoint stands out for working hard to ensure that its consultants can thrive both professionally and personally. Insiders love its benefits and perks: Unlimited PTO, a forever-remote work model, and flexibility to rearrange your hours to spend time with family.

The firm’s culture seems to be paying dividends because it’s growing—and fast. In fact, one of the top ‘complaints’ we’ve heard from insiders at this once-small firm is that the company is going through growing pains as it works to build up its processes and infrastructure amid a record year. For example, it’s in the middle of its journey to formalize its career development process.

The firm’s compensation is generally competitive, especially the base salary, but insiders say their quarterly bonus structure has room for improvement. While it’s currently tied heavily to billable hours, some insiders say that the goals are unrealistic and the bonus should instead incentivize quality over quantity when it comes to hours. That said, if a fully remote firm with exciting work appeals to you, it’s worth giving LeapPoint a shot. 

Employee Reviews

Firm Culture

• “LeapPoint lives and breathes being a people first culture! The leadership and coworkers foster a space where you feel cared for and seen as an individual. Being a remote consultant has enabled me to be both a strategic force for clients and a present mom for my son. I only travel as needed for client workshops.”
• “The biggest benefit is our remote working environment and the flexible hours. No one dictates our hours if we meet our client and work obligations. I have never had an issue taking time for a kid activity or taking a last-minute day off.”
• “LeapPoint encourages us to put ourselves first. With unlimited PTO, we've literarily been told, when we appear sick or mentally exhausted, to take a wellness day or days.”
• “Being a 100% remote company allows us to hire the best of the best. Having a larger pool of people to select from naturally allows for more diversity.”

Quality of Life

• “Management is always supportive and encouraging to PTO. I have never had a problem being able to take time off.”
• “The firm has an extremely welcoming culture and awesome people to work with. Allowing remote work provides the team the opportunity to focus on your work life balance and bring your best self forward every day.”
• “While there is no shortage of work, I feel I'm able to balance my time at my desk and away with my family.”
• “Managers respect employees’ private appointments like picking up their kids from school, even during the workday.”

Career Development

• “We get to work on the leading edge of what is possible with specialized tools and there is a lot of opportunity to learn more on your own and expand your experience. Specializing in specific areas has proven beneficial.”
• “LeapPoint has very open career development conversations and leadership is supportive in helping individuals achieve their goals!  Being focused on billable hours means it can sometimes be challenging to find the time for training, though.”
• “We are a growing company, so there are certain operational standards and practices that need to be put in place (and are actively being developed) to create clearer and more consistent career pathways. There are many opportunities for career development, but most are informal. The firm offers a generous professional development stipend, which is great.”
• “Management that is truly focused on helping individuals grow their career.  As a small company this continue to develops and mature over time.”

Compensation

• “Quarterly individual utilization target bonuses are nice if you have the work and hit the target. The annual bonus is based on company and individual performance, so as long as the company does well and you reach your goals, you can expect an annual bonus. How those are determined is a bit subjective, but the company does a nice job of laying out the compensation potential.”
• “The base salary is great, and I love the opportunity for bonuses. However, hitting the billable hours for a newer employee to get some bonuses is difficult when workloads are out our control.”
• “Unlimited PTO and the professional development stipend are nice.”
• “The health insurance benefits are appreciated, but the out-of-pocket costs are a bit higher than expected.”

Community Engagement/DEI

• “Our DEI efforts are great.  A majority of our leadership team are women, which is rare in a technology industry.”
• “Our firm’s hiring policy for DEI seems to be doing well, especially for our software engineers, where we have a very diverse team for what is traditionally not a very diverse field. However, there are little to no DEI programs or training.”
• “As far as I can tell there has always been inclusiveness and respect for the individual.  We are not the most ethnically diverse firm, but I think that is just consulting in general and not for the lack of trying or intent.”
• “We have a quarterly wellness challenge that lists out a variety of activities for both physical and mental wellness for us to participate in. There are teams and even prizes for everyone who reaches a certain number of points.”

Business Outlook

• “We are having a record-breaking year and have hired a ton of people to help grow and expand our workforce to support the influx of work. This signals we have a bright outlook for the rest of this year and the year to come.”
• “We’re competitive in industry. Employee morale could be improved right now because some people are feeling overwhelmed with the amount of work.”
• “Our close partnership with a major software provider gives us unique insights, and our smaller size enables us to pivot quickly as the market shifts.”
• “The company has grown and is growing at a fast pace so there are natural growing pains.”

Hiring Process

• “LeapPoint's interviews are very conversational, focused on getting to know the candidate as a person first and understanding their relevant experiences for the role.”
• “I had an initial recruiting call that assessed my experience for the role, followed by two interviews. The first interview was with staff in the current role for my application. The second was with someone in leadership. Both asked about my experience and gauged my demeanor and ability to clearly communicate.”
• “I felt like I was top of mind and was treated with the utmost respect by the recruiter, future peers, and management. I also felt each interviewer wanted to get to know me, rather than just reading from a script. It was a great experience from start to finish.”
• “LeapPoint is looking for kind, inclusive, and collaborative individuals that will continue to represent the people-first culture, as well as individuals that love to learn, push themselves, and are high achievers.”

Interview Questions

• “LeapPoint's interviews are very conversational, focused on getting to know the candidate as a person first and understanding their relevant experiences for the role.” 
• “How do you ensure projects stay within scope while still keeping the client satisfied with the work product?”
• "Describe how you would design an integration between a CRM system like Salesforce and a project management system like Workfront. What factors would you consider, and what challenges might arise?"  
• “How do you navigate working with international clients?”