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by Rob Porter | January 27, 2025

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In an increasingly global workplace, professionals are no longer confined to local teams. Whether you’re collaborating with colleagues in Europe, leading a project with partners in Asia, or coordinating with clients across the U.S., navigating time zone differences is a critical skill for success. Here are the best practices you can use to effectively collaborate with colleagues and clients in different time zones.

Know Your Time Zones

Understanding the time zones of your colleagues and clients is the first step. There are plenty of free tools out there you can use to track time differences and avoid scheduling mishaps, such as Google Calendar, World Time Buddy, or Slack’s built-in time zone feature.

To make things even easier, you can label time zones on shared calendars in order to keep track of scheduled meetings and deadlines. If you find yourself contacting colleagues in other time zones frequently, consider creating a cheat sheet or a quick reference chart of their standard working hours in your local time.

Schedule Meetings Thoughtfully

When scheduling meetings, consider the time zones of all participants to minimize inconvenience. While it’s impossible to make everyone happy all the time, aim for a fair compromise that respects the working hours of all parties. In order to balance time zones, consider rotating meeting times. This way, the burden of early or late calls is shared between regular attendees.

Another way to make meetings more convenient is to schedule them during overlap hours. For example, teams in New York and London have a 4-5 hour overlap. Use this knowledge to your advantage, and remember to keep daylight savings time in mind.

Set Clear Expectations

Establishing boundaries and expectations upfront is vital when working across time zones. This ensures everyone is on the same page about response times, meeting attendance, and availability. First, define everyone’s working hours. You may do this by simply sharing your working hours and inquiring as to everyone else’s via email or a quick message.

Next, agree on acceptable response times for emails and messages. For example, you might set a 24-hour window for non-urgent requests. It’s also important to put protocols in place for urgent communication. Are such topics discussed via phone call? Who needs to be on the call? Answering these questions will help you come up with a set of guidelines to follow.

Record and Share Meeting Notes

When meetings are unavoidable, recording them and sharing detailed notes can help colleagues who are unable to attend. This ensures that everyone stays informed and no one feels left out due to time zone constraints. Consider assigning a note-taker for each meeting and rotating the responsibility to ensure everyone gets a chance to focus on discussions.

Modern technology allows for convenient note sharing. Google Drive or other project management tools are excellent for storing notes. Lastly, make sure meeting notes are comprehensive, and include information such as decisions made, action items, or project deadlines.

Embrace Technology

Technology is your best friend when it comes to bridging time zones. There are plenty of tools out there that are designed for collaboration, time tracking, and communication. Leveraging these technologies makes working with colleagues in different time zones a breeze.

For example, Google Calendar has a time zone conversation feature that allows you to set up events in others’ time zones, and Calendly can help you simplify scheduling across time zones by showing your availability in local times for others.

Show Empathy and Flexibility

Working across time zones often requires compromise. Be empathetic to the challenges others face, whether it’s a late-night meeting for someone in another country or an early morning call for a colleague in another state.

Let’s say a team member consistently takes late-night calls. In this situation, you can offer to adjust your schedule once in a while to give them a break. Along with this, a simple “thank you” when a colleague accommodates inconvenient schedules goes a long way.

Plan Ahead for Time Zone Changes

Daylight savings time, holidays, and regional time changes can disrupt workflows if they aren’t anticipated. To stay ahead, keep an eye on when daylight savings time begins and ends in countries that are relevant to your operations. Along with this, identify major holidays in other regions and make note of them to avoid any scheduling conflicts.

Prioritize Strong Written Communication

Without the benefit of real-time clarification, written communication becomes crucial. Messages should be clear, concise, and actionable to prevent misunderstandings. For instance, instead of saying “Let’s circle back,” say “Let’s discuss this in the next meeting scheduled for [date and time]." For more information on effective communication, including written communication, check out our previous blog here.

Working across time zones is no longer a challenge—it’s an opportunity to foster collaboration on a global scale. With these best practices in mind, you’ll be better equipped to navigate the complexities of a global workforce and set yourself apart as a collaborative and forward-thinking professional.

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