Vault’s Verdict
Level5 Strategy provides a personal, collaborative work experience. Insiders say its single-office model ensures most employees get to know every partner, and coworkers genuinely look out for one another. Consultants take on serious, client-facing responsibilities early, picking up new skills in an apprenticeship model that emphasizes on-the-job learning. With career progression assessed every six months, high performers can quickly advance through the organization.
Insiders are highly positive about quality of life at Level5 Strategy. Despite working occasionally long hours, they enjoy flexibility to adjust their schedule around personal commitments and enjoy a hybrid work model. Travel is limited, and in addition to vacation days, the firm offers health and wellness days to attend medical appointments or simply prevent burnout. The firm extends most holiday weekends to four days and closes between Christmas and New Year’s, and it provides stipends for a work-from-home setup and health and wellness services.
Compensation is not quite at the same level as the largest firms in consulting but is very competitive among boutique firms, say insiders. The firm pays junior employees’ bonuses first, and pay progression is transparent and linked to performance. Between the firm’s many additional perks and sunny business outlook, it’s a great place to launch a consulting career.
Employee Reviews
Firm Culture
- “The culture of learning and mentorship at Level5 is very strong. People are very willing to take the time out of their days to help you grow.”
- “Everyone is so engaged and committed to our personal goals and embraces the importance of informal mentorship and development. I have a relationship with each partner and have benefited from learnings from all of them.”
- “Culture is what we prioritize. We work hard because of the industry, but it feels like you are part of a team. It’s also very flexible; I've got young kids and I only come in once a week (or when clients need me), which you wouldn’t get in other places.”
- “We have a differentiating culture with terrific people who make coming to work a pleasure. Our people set us apart and form the best part of our culture where you are encouraged to be yourself. Our worst part is just the realities of being a consultant: It’s a demanding job where timelines can be tight and demand long hours. This is not, however, always the case, and we find a good balance.”
Quality of Life
- “Quality of life could not be better. We work hard and long hours at times, but the health and wellness of our people and our culture is paramount and always has been since we started the firm 21+ years ago. A hybrid work culture is a key enabler and a competitive advantage for us. We offer very competitive benefits, and our vacation and work remotely policy is the best in the business. Our client satisfaction scores remain high.”
- “The work-life balance is very manageable at the firm due to the quality of our culture. Limited travel leaves more time for people to be together at the office to collaborate. Hours are manageable and overall flexibility in working from home or office makes things easier.”
- “Level5 promotes and enables a great work-life balance. Vacation time is encouraged to be taken and protected when it is taken. There is never an expectation to work while on vacation. There is a policy for five days for health and wellness days in case health appointments are needed, and they can also be used for wellness to prevent burnout. The benefits policy is comprehensive and covers healthcare and extended health benefits.”
- “Level5 has a supportive and appreciative culture. Colleagues genuinely value each other’s contributions, which makes taking time off or balancing workload much easier. Work hours are generally reasonable, and travel is minimal. However, during very busy project periods, workloads can spike and hours may extend, which can temporarily challenge work-life balance.”
Career Development
- “Amazing career development opportunities. Level5 places a lot of trust in its consulting team to take on increased responsibilities, lead projects and business development opportunities, and provide mentorship opportunities to team members. Their approach allows you to get as much out of the development opportunities as you are ready for, and they support you in your endeavors as much as possible.”
- “Career progression is assessed every six months, rather than on a set progression timeline. This grants individuals an amazing opportunity to progress at a rate that is appropriate for their skillset rather than being held to standardized timelines”
- “Level5 provides a supportive environment with strong mentoring and on-the-job learning. Employees can gain exposure to diverse projects, enabling skill growth and internal mobility. Formalized training and structured promotion processes are limited, so career progression can rely heavily on individual initiative and visibility.”
- “Apprenticeship model of training allows for learning on the job. You’re thrown into the deep end but the people and transparency in this firm do not let me drown. Formal training sessions are minimal, but each session provided clear and important information without any fluff. All formal training was done in-person rather than anything online.”
Compensation
- “I will always want to be paid more but I am content with my compensation. The progression is fair and I am happy with our bonus structure (juniors get paid out first). I really enjoy being able to expense coffee chats (they encourage us to be friends and be social).”
- “Competitive salary and benefits at all levels which is regularly reviewed and benchmarked. Regular, performance- and experience-based career progression. Extensive out-of-insurance plan wellness support programs. No 401(k) matching program.”
- “The best aspect of Level5’s compensation package is the balance between competitive salary and unique perks that enhance employee experience, such as team retreats, wellness initiatives, and professional development support. Pay progression is transparent and linked to performance, ensuring fairness. The challenge, however, is that compensation may not always match larger firms in the industry, though the culture and non-monetary benefits help offset this gap.”
- “Everyone in the firm has an allowance to spend on wellness as they see fit. So, each individual gets to choose where they spend their allowance to meet their unique needs. We extend most holiday weekends to four days, and close for a week around Christmas and New Years to ensure everyone has time to recharge as needed.”
Inclusion
- “We have founded and trademarked Women in Strategy in Canada. Through this, we deliver events to support women at all stages of their careers, including female entrepreneurs. Events include workshops, panels, networking events, etc.”
- “We do a terrific job celebrating the cultural backgrounds of all our employees through learning events and activities. Everyone, regardless of background, is provided equal opportunities to succeed. We are a very transparent and open culture in this regard.”
- “We have an EDI team that sends out monthly newsletters to keep us up to date on news related to EDI. We also host events for our Women in Strategy team, with entrepreneurs and ‘rising professionals.’ We hired a military veteran to provide training on grit and determination. I do feel that all consultants at Level5 have equal access to interesting and high-quality work and promotion opportunities.”
- “Our firm does a lot of work to remove unconscious bias and create an attractive place to work for all individuals. The challenge lies in our size, one or two people changing over creates a big impact in our overall diversity.”
Business Outlook
- “Level5’s business outlook is strong, supported by trusted client relationships and impactful strategy work. High employee morale and agility help the firm adapt to market changes. While smaller in scale, the collaborative culture drives growth and innovation.”
- “Strong leadership and talent pool. Deep and rewarding relationships with clients. A credible, compelling and differentiating client value proposition. Realistic, evidence-based planning. Staying current with technology and AI. Strong financial performance. Not focused on any one particular industry.”
- “We have a consistent track record of responsible growth and have found a very strong balance between organic growth with existing clients and attracting new customers. It's also great to see the average project size increase year over year.”
- “Diverse industry base means we are shielded from industry-specific downturns.”
Hiring Process
- “Level5’s interview process typically begins with an initial screening, followed by one or two rounds of interviews that include both behavioral and case components. The callback process is straightforward, with timely communication and clear next steps. The firm looks for candidates who combine strong analytical and problem-solving skills with creativity and structured thinking. Equally important are communication skills, collaboration, and cultural fit—individuals who are curious, adaptable, and motivated to make an impact.”
- “We have several rounds of interviews and make decisions quickly. Our ideal candidate is someone who has good analytical skills but most importantly can communicate clearly and with confidence in front of senior leaders and clients. Our young consultants are in front of clients early and so the ability to forge relationships is key.”
- “We give feedback on applications that are not selected and our interview process is rigorous. The ideal candidate is someone who is eager to learn, driven, demonstrates coachable abilities, and has strong verbal communication/presentation skills.”
- “Round 1: Case and behavioral with a partner. Round 2: Offline case, with one week to build report/presentation. Round 3: Presentation to the hiring committee and partners Final Round: Conversation with firm president. I believe the ideal candidate is someone with natural confidence and social awareness. They need to have critical thinking and problem-solving skills. They need to show they have grit and are resilient in difficult situations.”
Interview Questions
- “Market sizing, business assessment, market entry, revenue growth cases. Mini-cases in behaviorals such as increasing CSAT, brand positioning, etc.”
- “Name a company you admire and why. Tell us a time when you had to lead in a challenging environment. What type of firm are you looking for? And how do you plan to contribute to the culture?”
- “How have you actioned tough feedback you’ve received? How has your leadership style changed over the course of your career? What is an example of a time you’ve failed successfully? How have you effectively and constructively challenged others in the past?”
- “How do you tackle problems you don’t know the answer to? Describe the type of culture you’re looking for? How have you creatively used AI to tackle a problem/create? If there's a spectrum of chaos vs structure, where do you work best/enjoy working? How do you define a work-life balance, what are your expectations for hours you will be working?”
Uppers
- “The team and culture and the autonomy.”
- “The firm’s continuous growth, great culture, and increasing brand recognition.”
- “The people, the responsibility you can be given in the work, the opportunities to get involved outside the work, the flexibility the culture offers.”
- “Firm culture, flat hierarchy, no egos across role levels.”
Downers
- “Size limits investments at times so it feels like we might fall behind.”
- “The lean team structure.”
- “Only location is Toronto.”
- “Financial compensation could be better.”
18 King Street East
Mezzanine Level
Toronto, Ontario M5C 2C4
Phone: 416-361-3468
Managing Partner, President: Michael Carter
Managing Partner: Efram Lebovits
Managing Partner: Hua Yu
Toronto, Ontario, Canada