The Poirier Group creates sustainable process and performance improvements and executes strategies for medium-to-large-sized organizations. Client engagements range from organizations in supply chain, manufacturing, retail, grocery, private equity, IT, business services, health and life sciences, and government industries. Select client projects have included warehouse optimization, interim project management, cycle-time improvements, manufacturing and supply chain optimization, business transformations, operational cost reductions, human resource improvements, third-party risk management, procurement strategies, shared services coordination, and more.

The firm hires consultants with previous industry experience rather than career consultants, including those with backgrounds in engineering, commerce, IT, change management, strategy development, and execution. Often, consultants have specialized designations and certifications such as Lean Six Sigma, CA/CMA/CPA, Professional Project Management, Professional Logistician, Professional Engineer, Supply Chain Management Professional, Certified Procurement Professional, Professional Change Management, and various IT competencies. While consultants come from a variety of different fields and backgrounds, insiders say they share an underlying commitment to achieving results fostered through open, honest, and direct communication both with internal team members and with its clients.