About UScellular
The Chicago-based UScellular has a strong line-up of cutting-edge devices that are all backed by a high-quality network in big and small cities and rural communities, and currently, 99 percent of customers have access to 5G+ speeds.
Business Model
UScellular's business model, the Dynamic Organization, starts with leadership excellence, which creates passionate associates who, in turn, deliver high-quality customer service, leading to customer advocacy that produces superior business results. Leaders ensure that associates have the training and knowledge to act freely to make informed decisions on behalf of customers. UScellular is guided by the core values of being dedicated and driven to champion each other while focusing on the future to deliver exceptional outcomes—for everyone. Following this model, UScellular has been able to maintain one of the industry’s highest customer satisfaction and loyalty ratings.
8410 West Bryn Mawr Avenue
Chicago, IL 60631
Phone: (773) 399-8900
CEO and President: Laurent Therivel
Chicago, IL