Extensive experience working in the gaming industry is necessary for this position. Depending on the specific job, individuals are generally required to have a minimum of five years to seven year working with table games with three to five of those in a supervisory and management capacity such as a table games supervisor or floor person. Administrative and clerical experience is often needed as well.
Individuals need a wide array of skills to be successful in this job. Supervisory skills are necessary. Good verbal communication skills are essential. Individuals must be personable people with the ability to promote good customer service. They must also be able to instill that ability in their employees.
The ability to maintain composure and make effective decision in stressful situations when dealing with challenging circumstances is imperative. They must have the ability to defuse hostile situations quickly. Individuals should be detail oriented with good problem solving skills. Tact and diplomacy are imperative. The ability to speak a second language, while not required, may give one applicant an edge over another.
Computer skills are often needed. Familiarity with programs such as Microsoft Office, Outlook, and Excel are helpful.
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