Skip to Main Content

Casino Credit Managers

Experience, Skills, and Personality Traits

Depending on the specific job, individuals are generally required to have a minimum of three to five years working in the credit or collection, or cage area of the casino. While experience in gaming is generally preferred, there are some positions in which experience in the credit area in other industries is accepted. Supervisory experience is usually necessary as well.

Credit managers deal with a great deal of money. It is essential that they be good at math and able to count money accurately. Bookkeeping skills are also helpful. Record-keeping and credit applications are often done by computer, so computer skills are a must. Excellent customer service skills are mandatory in every area of a casino, and the credit department is no exception.

Individuals should additionally be detail oriented with good problem-solving skills. Tact and diplomacy are imperative. Attention to detail is mandatory. Casino credit managers need excellent verbal communication skills. The ability to speak a second language, while not required, may give one applicant an edge over another.