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Real-Time Captioners

Work Environment

Real-time captioning for television broadcast is not a nine-to-five job. While many reporting jobs require erratic hours, broadcast captioning is done seven days a week, around the clock. Real-time captioners producing captions for television broadcast will likely work nights, weekends, or holidays, as directed. Shows can air at 5:30 in the morning, at midnight on a Saturday night, or during Thanksgiving dinner.

Given the irregularity of TV schedules, several shifts are needed to cover programming hours scheduled throughout the day. It is imperative that captioners be flexible and dependable and that they not get fatigued, so they can maintain high accuracy levels. How many hours a day a captioner is on the air depends on the level of experience. If new to the air, captioners may do only one or two shows a day, as it takes longer to prepare for a broadcast and review the result in the beginning. An experienced captioner may be on the air three to five hours a day, writing captions for short programs, news broadcasts, or sporting events. In the broadcast setting, real-time captioners do not have to produce transcripts, which eliminates the long hours that go along with that aspect of reporting.

Real-time captioning work can be physically demanding. Along with suffering the mental stress of performing in a live environment, real-time captioners may also be subject to repetitive stress injury, a prevalent industrial hazard for those who perform repeated motions in their daily work. Carpal tunnel syndrome, a type of repetitive stress injury, sometimes afflicts real-time captioners after several years. It can cause prickling sensation or numbness in the hand and sometimes a partial loss of function.