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Ground Services Workers

Outlook

Commercial air travel has been on the upswing since the pandemic, creating more need for airport workers. According to the Bureau of Transportation Statistics, U.S. scheduled passenger airlines employed 544,705 workers in October 2024, an increase over the 452,440 workers in October 2019. Opportunities will be best for those with experience and postsecondary training. The U.S. Department of Labor reports the following employment outlooks by profession for ground services workers through 2033:

  • baggage handlers: +0 percent (little or no change)
  • cargo and air freight agents: +10 percent (much faster than the average)
  • aircraft mechanics and service technicians: +5 percent (as fast the average)
  • aircraft cargo handling supervisors: +8 percent (faster than the average)