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Personal Care and Services

Industry Outlook

The coronavirus pandemic impacted all sectors of the personal care and services industry in 2020. Business lockdowns and social distancing requirements caused work disruptions early in the pandemic. An economic slowdown also caused many consumers to scale back on personal care services they deemed nonessential. However, the rollout of the COVID-19 vaccine in 2021 is expected to bolster the economy. As consumer confidence improves, as well as the growth of expendable income, growth in many sectors of the personal care and services industry will resume, according to the research group IBISWorld. For example, the U.S. day care industry is expected to slowly grow to high demand by 2025, as the number of children under 9 years old is projected to increase. During the pandemic there was a rise in the number of pets adopted, which will lead to more employment opportunities in animal care and services post pandemic. Slow but steady growth is also expected in the U.S. residential cleaning services market, with new operators expected to rapidly enter the field through 2026. The U.S. landscaping services industry will also bounce back from pandemic setbacks, with businesses reopened and improved economic situations for consumers, demand will grow in the coming years for professional landscaping maintenance services.

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