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Mutual Fund Customer Service Representatives

Tips for Entry

Take English, speech, marketing, public relations, business, and economics classes to build your skills.

Participate in customer service internships while in college to get your foot in the door at prospective employers.

Attend the International Customer Management Institute’s Contact Center Connections Conference (https://www.icmi.com/contact-center-connections) to network, participate in continuing education opportunities, and to interview for jobs.

Visit the Investment Company Institute’s Web site, https://www.ici.org/about_ici/membership, for a list of potential employers. 

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