Hospitality

The main focus of the hospitality industry is to provide service to customers, whether it's a soothing environment for relaxation and escape from everyday stressors, a place where people can stay while conducting business meetings and events, a meal that everyone in the family can enjoy, or a well-thought-out menu that caters to specific tastes. The primary products and services include the tangible, such as clean rooms and facilities and beautifully presented and delicious food, and the intangible, meaning the feelings that hotels and restaurants evoke in visitors from the sights, sounds, and tastes they experience.