Bank Branch Managers

Three to five years of experience in lower-level management positions, as well as sales and customer service experience, are required to work as a branch manager.

Branch managers have excellent math skills, a strong work ethic, a broad understanding of the banking industry, as well as unfailing organizational skills. Being a branch manager requires being attentive to detail and a tactful, even-tempered attitude. You can’t be too heavy handed when disciplining employees or address customer complaints. Other important traits include strong leadership, communication, and customer service skills; the ability to work in a fast-paced and team-oriented environment; and sales acumen and the ability to proactively solicit new business. Branch managers also need knowledge of all types of banking services, including consumer, business lending, and credit administration, as well as regulatory, policy, and compliance issues.