As is the case with most office workers, insurance policy processing employees work an average of 37 to 40 hours a week. Although the work environment is usually well ventilated and lighted, the job itself can be fairly routine and repetitive, with most of the work taking place at a desk. Policy processing workers often interact with other insurance professionals and policyholders, and they may work under close supervision.
Because many insurance companies offer 24-hour claims service to their policyholders, some claims clerks may work evenings and weekends. Many insurance workers are employed part time or on a temporary basis.
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