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Telephone Operators

Education and Training Requirements

High School

Take speech, drama, and other classes that will help with oral communication skills. Typing and computer fundamentals courses will prepare you for the demands of running a modern switchboard and for handling special services such as TDD, with is telecommunications device for the hearing impaired. Learn a foreign language to help with international calls.

Postsecondary Training

Many telephone companies prefer to hire people who are high school graduates. Most of the training for the job will be from the employer, which may include classes in-house or telecommunications courses at a community college.

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