High School
Take speech, drama, and other classes that will help with oral communication skills. Typing and computer fundamentals courses will prepare you for the demands of running a modern switchboard and for handling special services such as TDD, with is telecommunications device for the hearing impaired. Learn a foreign language to help with international calls.
Postsecondary Training
Many telephone companies prefer to hire people who are high school graduates. Most of the training for the job will be from the employer, which may include classes in-house or telecommunications courses at a community college.
- Cable Television Technicians
- Computer and Office Machine Service Technicians
- Computer Network Administrators
- Computer Programmers
- Computer Support Specialists
- Computer Systems Programmer/Analysts
- Customer Service Representatives
- Electrical Engineering Technologists
- Electrical Engineers
- Electronics Engineering Technicians
- Electronics Engineers
- Electronics Service Technicians
- Engineering Technicians
- Engineers
- Fiber Optics Technicians
- Internet Developers
- Internet Security Specialists
- Line Installers and Cable Splicers
- Microelectronics Technicians
- Network Operations Center Engineers
- Network Operations Center Technicians
- Software Application Developers
- Telecommunications Network Engineers
- Telephone and PBX Installers and Repairers
- Wireless Service Technicians