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Corrections Officers

Experience, Skills, and Personality Traits

Many officers enter this field after obtaining one to two years of experience in parole, probation, or social work positions. Military service may also offer experience and training in corrections. You may also look into obtaining a civilian job as a clerk or other worker for the police department or other protective service organization. Related part-time, volunteer, or summer work may also be available in psychiatric hospitals and other institutions providing physical and emotional counseling and services.

There is no denying that handling the inherent stress of this line of work takes a unique person. In a maximum-security facility, the environment is often noisy, crowded, poorly ventilated, and even dangerous. Corrections officers need the physical and emotional strength to handle the stress involved in working with criminals, some of whom may be violent. A corrections officer has to stay alert and aware of prisoners' actions and attitudes. This constant vigilance can be harder on some people. Work in a minimum-security prison is usually more comfortable, cleaner, and less stressful.

Officers need to use persuasion rather than brute force to get inmates to follow the rules. Certain inmates take a disproportionate amount of time and attention because they are either violent, mentally ill, or victims of abuse by other inmates. Officers have to carry out routine duties while being alert for the unpredictable outbursts. Sound judgment and the ability to think and act quickly are important qualities for corrections officers. With experience and training, corrections officers are usually able to handle volatile situations without resorting to physical force.

The ability to communicate clearly, verbally and in writing, is extremely important. Corrections officers have to write a number of reports, documenting routine procedures as well as any violations by the inmates. A correction officer's eight-hour shift can easily extend to 10 hours because of the reports that must be written.

An effective corrections officer is not easily intimidated or influenced by the inmates. There is a misconception, however, that corrections officers need to be tough. While it's true that a person needs some physical strength to perform the job, corrections officers also need to be able to use their head to anticipate and defuse any potentially dangerous situations between inmates or between guards and inmates.