High School
Education and training requirements vary from job to job. Casino managers are generally required to hold a minimum of a high school diploma or equivalent. Classes in business, English, math, and marketing will be useful.
Postsecondary Training
While formal education is not always required for casino managers, it may be preferred. It should be noted that experience can generally be substituted for educational requirements. There are a number of postsecondary educational options for those interested in pursuing additional education.
States hosting a large gaming industry often have schools that offer casino management certificate programs. These programs run for one year or less in length and cover operations management, hospitality, human resources, and gaming regulations among other areas.
Some colleges offer associate’s degree programs in casino management or gaming operations management. These programs are generally located in states hosting large numbers of casinos. Courses in these programs include those in a basic liberal arts program plus courses specific to the gaming industry, such as casino management, gaming law, casino security, business communications, and human resources.
There are also colleges and universities that offer bachelor’s degrees in gaming management. In some instances, the degree may be in hospitality with a specialization in gaming management. Courses include basic liberal arts and business as well as casino accounting, casino marketing, management strategies, gaming law, gaming information systems, casino security, and hospitality.
Other Education and Training
Casino managers need to be trained as dealers in various table games including blackjack, poker, roulette, and baccarat. This training can be obtained in gaming academies, dealer schools, or through in-house training programs.
Individuals aspiring to careers as casino managers might also attend in-house management training programs or gaming schools, academies, or institutes located throughout the country in areas that host gaming. Classes in basic casino operations, surveillance, security, floor management, gaming regulations, marketing, and customer service will be helpful.
- Baggage Porters and Bellhops
- Bartenders
- Cage Cashiers
- Casino Credit Managers
- Cooks and Chefs
- Dealers
- Directors of Casino Security
- Food Service Workers
- Gaming Occupations
- Hosts/Hostesses
- Hotel and Motel Managers
- Hotel Concierges
- Hotel Desk Clerks
- Hotel Executive Housekeepers
- Hotel Restaurant Managers
- Online Gambling Specialists
- Pit Bosses
- Resort Workers
- Spa Attendants
- Spa Managers