Skip to Main Content

Gaming Occupations

Experience, Skills, and Personality Traits

It's very difficult for high school students to get firsthand experience in this field, but you can obtain general experience in customer service by working in retail establishments. New gaming and slot supervisors typically have several years of experience working at casinos.

People in this industry must be able to work in hectic, stressful environments and enjoy meeting and working with a wide variety of people. Workers should have good communication skills, be pleasant and courteous, and enjoy their work. Quick thinking and calculating skills are necessary in almost all positions in a casino. Workers must also be responsible, alert, and completely trustworthy, since they work around large amounts of money.

Workers should understand the importance of giving good service to guests and be able to handle frustrated, unruly, or angry patrons with tact. They may face the prospect of dealing with people who do not know when to stop gambling. Workers must be able to spot potential problems and notify management without creating a disturbance in the casino.