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Spa Attendants

The Job

From the ylang-ylang plant to the lomilomi massage, spa attendants are teaching vacationers a new language of health and rejuvenation. Although there were only 30 spas in the United States in the late 1970s, the number now has grown to nearly 22,200. More than half of these are day spas, where clients can check in for an afternoon of relaxation and rejuvenation. The remainder are resort/hotel spas, which welcome clients for longer visits.

Spas and resorts have cropped up around natural hot springs, the seaside, the desert, the mountains, and even the plains. Some spas are designed to meet very specific needs, such as weight management and holistic wellness. While most spas offer the usual facials, body wraps, and massages, many are expanding to include "mind/body awareness" as people flock to spas for both physical and spiritual needs.

In some spas, you can schedule hypnosis, yoga, and dream therapy sessions right after your horseback riding, tennis game, and round of golf. So the duties of a spa attendant can vary greatly from location to location.

Spa attendants are also finding work outside of the vacation industry, at salons and day spas, as cosmetologists recognize the need to expand into other areas of beauty care. In addition to actually performing treatments, spa attendants devise special treatment plans for individual clients. They also schedule appointments, order and sell products, launder linens, and clean all spa areas. They offer advice on treatments and skin care products.

A resort often capitalizes on its location. Spa attendants at a resort in Hawaii, for example, would give treatments with fresh seawater, sea salt, seaweed, and Hawaiian plants. In a different kind of environment, a spa and resort may provide very different services. Mud baths, natural hot spring whirlpools, volcanic mineral treatment—resort owners around the world develop their spas with the natural surroundings in mind. This results in very specific training for spa attendants.