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Baggage Porters and Bellhops

Work Environment

Their work takes bellhops all over the hotel property. They may be asked to unload luggage from a taxi and deliver it to a sleeping room, then be sent to a store to pick up a guest's special request. When the hotel is at full capacity, bellhops may be asked to help other departments, such as the concierge, mail department, or business center.

At larger hotels, there is usually more than one bellhop per shift. If checking in big groups or a guest with an extraordinarily large amount of luggage, attendants may be asked to work in pairs, so it helps to be a team player. Many attendants cite this camaraderie with their coworkers as one of the best parts of their jobs.