Counter and Retail Clerks

Some experience working with the general public as well as knowledge of barcode scanners, cash registers, and point-of-sales software is helpful. Workers can usually enter this field with little to no work experience. Most employers provide short-term, on-the-job training.

To be a counter and retail clerk, you should have a pleasant personality and the ability to interact with a variety of people. You should also be neat and well groomed and have a high degree of personal responsibility. Counter and retail clerks must be able to adjust to alternating periods of heavy and light activity. No two days—or even customers—are alike. Because some customers can be rude or even hostile, you must exercise tact and patience at all times.