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Emergency Services Dispatchers

Employment Prospects

Employers

Approximately 102,700 emergency services dispatchers are employed in the United States, with about 80 percent working for local government agencies (law enforcement agencies and fire departments), 6 percent working for state agencies, and 5 percent working for ambulance services. The remainder are employed by other types of organizations (including hospitals, private companies that provide emergency services staffing to 911 centers, and educational services).

Starting Out

Many aspiring dispatchers learn about job openings by visiting the employment sections of fire department, police department, and 911 center Web sites. College students can access job-search resources—and receive help with their resumes and interviewing skills—through their school’s career services office. Job listings are also available at the Web sites of professional associations such as the APCO International.