Outlook
Employment for emergency services dispatchers is expected to increase by 4 percent from 2023 through 2033, according to the Occupational Outlook Handbook. "Population growth and the commensurate increase in 9-1-1 call volume is expected to create demand for these workers," it explains. "However, state and local government budget constraints may limit the number of public safety telecommunicators hired over the projections decade." Additionally, job opportunities are expected to be favorable because a large number of dispatchers leave the field every year because it is stressful and demanding. Dispatchers with excellent communication skills and proficiency using computers will have the best career prospects.
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