Skip to Main Content

Funeral Home Workers

Experience, Skills, and Personality Traits

An associate's degree and one to three years of experience as an apprentice is needed to become a funeral director. No experience is needed to become a funeral attendant.

A strong sense of understanding, empathy, and a genuine desire to help people at a time of great stress are essential qualities for anyone wanting to work at a funeral home. Workers must be tactful and discreet in all contacts with the bereaved family and friends. Funeral service workers must always be compassionate and sympathetic, but also remain strong and confident to accomplish the necessary tasks of the job. Funeral home workers must also be good listeners. For example, when details such as cosmetics and clothing are discussed, they must be especially attentive to the client's wishes.

The work sometimes requires physical strength for lifting the deceased or their caskets. Good coordination is also needed to perform the precise procedures used in embalming, restoration, and cosmetology.