Travel Agents

Employers

There are about 82,000 travel agents employed in the United States. Agents may work for commercial travel agents, work in the corporate travel department of a large company, or be self-employed. About 17 percent of agents are self-employed.

In addition to the regular travel business, a number of travel jobs are available with oil companies, automobile clubs, and transportation companies. Some jobs in travel are on the staffs of state and local governments seeking to encourage tourism.

Starting Out

Travel agents may begin by working for companies that are involved with transportation and tourism. A number of positions exist that are particularly appropriate for people who are young and with limited work experience. Airlines, for example, hire flight attendants, reservation agents, and ticket clerks. Railroads and cruise line companies also have clerical positions; the rise in their popularity in recent years has resulted in more job opportunities. Those with travel experience may secure positions as tour guides. Organizations and companies with extensive travel operations may hire employees whose main responsibility is making travel arrangements.

Travel agencies tend to have relatively small staffs, so most openings are filled as a result of direct application and personal contact. While evaluating the merits of various travel agencies, you may wish to note whether the agency's owner belongs to the American Society of Travel Agents (ASTA). This trade group may also help provide career-support resources and job referrals.