Medical records departments are usually pleasantly clean, well-lit, and air-conditioned areas. Sometimes, however, paper or microfilm records are kept in cramped, out-of-the-way quarters. Although the work requires thorough and careful attention to detail, there may be a constant bustle of activity in the technician's work area, which can be disruptive. The job is likely to involve frequent routine contact with nurses, physicians, hospital administrators, other health care professionals, attorneys, and insurance agents. On occasion, individuals with whom the technicians may interact are demanding or difficult. In such cases, technicians may find that the job carries a high level of frustration.
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