Certification, Licensing, and Special Requirements
Certification or Licensing
There are no certification or licensing requirements for telemarketers, but some states have guidelines or legislation to regulate the activities of telemarketers. In California, for example, certain types of telemarketing agencies must register each year with the state, although most business-to-business telemarketing is exempt because sales are usually not the main goal of such calls.
Telemarketers covered by the National Do Not Call Registry are required to access the registry every 31 days to obtain updates to the list, and then are required to remove those phone numbers from their call lists.
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- Chief Customer Officers
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- Digital Advertising Workers
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