Conflict Resolution Specialists

Employers

Conflict resolution specialists are employed by (or are affiliated with) court systems, law firms, labor relations boards, government agencies (such as the United Nations), humanitarian nonprofit organizations, social service agencies, and professional associations. Some operate their own conflict resolution firms—working with clients and/or providing advice to companies and organizations on how to set up and operate conflict resolution programs.

Starting Out

Job leads can be obtained via contacts made through internships, co-ops, and part-time or summer jobs; by using social networking sites such as LinkedIn; by attending career fairs and other networking fairs; and by visiting the career Web sites of potential employers.

A new hire who is straight out of college will receive on-the-job training and observe an experienced CRS as he or she works with clients in order to build their knowledge and skills. Within a month or two, they are assigned their own clients, but may be monitored for several more months to ensure that they are working effectively with clients.

Most aspiring arbitrators have worked at least three years—but often longer—in their chosen industry before trying to enter the field. A typical entry path might involve completing a training program offered by an association, government agency, or other entity; receiving a certificate or other credential for completing the training and meeting other requirements; and then applying to become an arbitrator.