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Conflict Resolution Specialists

Experience, Skills, and Personality Traits

Required experience levels vary by one’s conflict resolution specialty. Some employers may require mediators to have earned a college degree and completed an internship, co-op, or part-time job at an organization that provides dispute resolution services. On the other hand, arbitrators are typically business executives, attorneys, and retired judges with expertise in a particular field—such as finance, construction, shipping, or insurance. As a result, a minimum of three years of experience in one’s chosen field is needed to become an arbitrator, but many employers and arbitration organizations (such as the American Arbitration Association) require applicants for arbitrator positions or rosters to have at least 10 years of experience.

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