Human Services Workers

High School

Some employers hire people with only a high school education, but these employees might find it hard to move beyond clerical positions. Interested high school students should plan to attend a college or university and should take classes in English, mathematics, computer science, political science, psychology, and sociology. Learning a foreign language will come in handy if you are assigned to work with people who do not speak English at all or fluently.

Postsecondary Training

Certificate and associate's degree programs in human services, gerontology, or one of the social or behavioral sciences are offered at community and junior colleges, vocational-technical institutes, and other postsecondary institutions. It is also possible to pursue a bachelor's degree in human services or a related field, such as social work, counseling, or rehabilitation. There are numerous bachelor's and master's programs in human services that have been accredited by the Council on Social Work Education (https://www.cswe.org/accreditation/about/directory); academic programs such as these prepare students for occupations in the human services. Because the educators at these colleges and universities stay in regular contact with the social work employers in their area, the programs are continually revised to meet the changing needs of the field. Students are exposed early and often to the kinds of situations they may encounter on the job.

Undergraduate and graduate programs typically include courses in psychology, sociology, crisis intervention, family dynamics, therapeutic interviewing, rehabilitation, and gerontology.

Certification

Many colleges and universities offer certificate programs in social work, human services, counseling, and related fields. Some schools offer specialized certificates. For example, the University of Michigan's School of Social Work offers certificates in addiction, disability inclusion and accessible design, integrated behavioral health and primary care, and other areas. Earning a certificate in one or more of these areas will provide a good introduction to the field. Certificate programs typically last six months to a year and are available in online, in-person, and hybrid formats. Contact schools in your area for information about available programs.

Other Education or Training

The National Association of Social Workers, National Organization for Human Services, American Counseling Association, and other organizations offer online courses, webinars, and other continuing education opportunities. Contact these organizations for more information.