Pet Shop Workers

As with any retail job, you must be prepared to serve people on a daily basis—you should be outgoing and prepared to answer questions clearly and patiently. Though most of your encounters with these fellow animal-lovers will likely be pleasant, you must be prepared for the occasional dissatisfied customer; dealing with angry customers requires you to remain calm, and to settle the dispute diplomatically. You must remain informed about new products and animal care. Customers will be asking you about the right size cages for particular birds, or how many fish a tank can hold.

Depending on your duties at the pet store, you'll need analytical skills. You'll be analyzing data when ordering new products, choosing vendors, and examining sales figures and invoices. In whatever position you fill at the pet store, it will be important for you to manage your time well to deal with customers while keeping the store orderly and the shelves well stocked.