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Pet Shop Workers

Experience, Skills, and Personality Traits

As with any retail job, you must be prepared to serve people on a daily basis—you should be outgoing and prepared to answer questions clearly and patiently. Though most of your encounters with these fellow animal-lovers will likely be pleasant, you must be prepared for the occasional dissatisfied customer; dealing with angry customers requires you to remain calm, and to settle the dispute diplomatically. You must remain informed on new products and animal care. Customers will be asking you about the right size cages for particular birds, or how many fish a tank can hold.

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