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Flight Attendants

Experience, Skills, and Personality Traits

There are no opportunities to gain practical experience as a flight attendant before being hired, but many airlines seek applicants with at least one or year of experience in customer service. You can obtain customer service experience by working as a retail clerk, a ticket agent for an airline, a receptionist at a medical office, and in many other careers.

Airlines are particularly interested in employing people who are intelligent, poised, resourceful, and able to work in a tactful manner with the public. Flight attendants must have excellent health, good vision, and the ability to speak clearly. Young people who are interested in this occupation need to have a congenial temperament, a pleasant personality, and the desire to serve the public. They must be able to think clearly and logically, especially in emergency situations, and they must be able to follow instructions working as team members of flight crews.