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Retail Sales Workers

Certification, Licensing, and Special Requirements

Certification or Licensing

The National Retail Federation Foundation offers the following voluntary designations to retail workers who successfully pass an assessment and meet other requirements: retail industry fundamentals, customer service & sales, and the business of retail: operations & profit. Contact the foundation for more information.

Other Requirements

Most states have established minimum standards that govern retail employment. Some states set a minimum age of 14, require at least a high school diploma, or prohibit more than eight hours of work a day or 48 hours in any six days. These requirements are often relaxed during the holiday season.

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