Retail Sales Workers

Certification or Licensing

The National Retail Federation Foundation offers the following voluntary designations to retail workers who successfully pass an assessment and meet other requirements: retail industry fundamentals, customer service & sales, and the business of retail certified specialist. Visit https://nrffoundation.org/rise-up/credentials for more information. No licensing is required for retail sales workers.

Other Requirements

Most states have established minimum standards that govern retail employment. Some states set a minimum age of 14, require at least a high school diploma, or prohibit more than eight hours of work a day or 48 hours in any six days. These requirements are often relaxed during the holiday season.