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Airport Service Workers


In the early days of aviation, there were no airports as we know them today. Planes landed on flat strips of dirt and grass, and there were few, if any, services available for passengers. By the 1930s, the first airports were constructed in New York, Chicago, and other major cities. But it was not until after World War II that commercial air travel began to really take off and services began to be offered to make travel easier and more convenient for airline passengers. Large numbers of airport service workers were hired to staff airport restaurants and shops, keep facilities clean, and assist travelers with baggage and general information. Today, these workers serve 730 million travelers annually at more than 500 commercial services airports in the United States.