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Appliance Service Technicians

Experience, Skills, and Personality Traits

No experience is needed for most appliance service jobs, but those with prior work experience will increase their chances of landing a job, getting promoted, and possibly earning higher pay. Technicians receive most of their training on the job, but an additional one to two years of experience is often required for trainees to become fully qualified.

Technicians must possess not only the skills and mechanical aptitude necessary to repair appliances but also skills in customer relations. They must be able to deal courteously with all types of people and be able to convince their customers that the products they repair will continue to give satisfactory service for some time to come. Technicians must work effectively with little supervision, since they often spend their days alone, going from job to job. It is necessary that they be accurate and careful in their repair work since their customers rely on them to correct problems properly. Technicians are usually required to have a driver's license, since the job requires a good deal of travel.

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