Salary Range
Below $25,000 to $75,000Overview
Collection workers—sometimes known as bill collectors, collection correspondents, or collection agents—are employed to persuade people to pay their overdue bills. Some work for collection agencies (which are hired by the business to which the money is owed), while others work for department stores, hospitals, banks, public utilities, and other businesses. Collection workers contact delinquent debtors, inform them of the delinquency, and either secure payment or arrange a new payment schedule. If all else fails, they might be forced to repossess property or turn the account over to an attorney for legal proceedings. There are approximately 258,000 bill and account collectors employed in the United States.
Minimum Education Level
High School DiplomaCertification/License
RecommendedOutlook
DeclinePersonality Traits
Organized
Problem-Solving
Talkative
Career Ladder
Supervisor or Collection Manager
Experienced Collection Worker
Entry-Level Collection Worker
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