Most collectors work in pleasant offices, sit at a desk, and spend a great deal of time on the telephone. Because they spend so much time on the phone, many collectors use phone headsets and program-operated dialing systems. The collection worker sits in front of a computer, reviewing and entering information about the account while talking to the debtor on the phone.
Rarely does a collector have to make a personal visit to a customer. Repossession proceedings are undertaken only in extreme cases.
Most collection workers work a 40-hour week, from 9:00 A.M. to 5:00 P.M., Monday through Friday. Some collection workers stagger their schedules. They might start late in the morning and work into the evening, or they might take a weekday off and work on Saturday. Evening and weekend work is common, because debtors are often home during these times.
- Accountants
- Arbitrators
- Auditors
- Automotive Dealership Owners
- Billing Clerks
- Bookkeeping and Accounting Clerks
- Budget Analysts
- Business Continuity Planners
- Business Development Managers and Directors
- Business Intelligence Analysts
- Business Managers
- Buyers
- Chief Customer Officers
- Chief Executive Officers
- Chief Financial Officers
- Chief Information Officers
- Chief Information Security Officers
- Chief Restructuring Officers
- Chief Revenue Officers
- Chief Robotics Officer
- Chief Sustainability Officers
- Chief Trust Officers
- Client Services Managers
- Community Health Program Coordinators
- Compliance Managers
- Continuous Improvement Managers
- Corporate Climate Strategists
- Corporate Community Relations Directors
- Corporate Lawyers
- Corporate Librarians
- Cost Estimators
- Cultural Advisers
- Customer Service Directors
- Customer Service Representatives
- Customs Brokers
- Data Entry Clerks
- Decision Scientists
- Digital Workplace Experience Engineers
- Directors of Corporate Sponsorship
- Directors of Security
- Document Management Specialists
- Economists
- Entrepreneurs
- Ethical Sourcing Officer
- Event Planners
- Executive Recruiters
- Fashion Models' Agents
- Forensic Accountants and Auditors
- Franchise Owners
- Health Care Managers
- Health Club Owners and Managers
- Health Data Analysts
- Human Resources Managers
- Information Technology Infrastructure Engineers
- Internet Consultants
- Internet Executives
- Internet Store Managers and Entrepreneurs
- Internet Transaction Specialists
- Labor Union Business Agents
- Legal Operations Specialists
- Loss Prevention Managers
- Management Analysts and Consultants
- Music Agents and Scouts
- Music Venue Owners and Managers
- Office Administrators
- Payroll Directors
- Product Designers
- Professional Organizers
- Project Managers
- Proposal Managers
- Purchasing Agents
- Receptionists
- Regulatory Affairs Managers
- Regulatory Affairs Specialists
- Sales Managers
- Sales Representatives
- Secretaries
- Space Tourism Managers
- Statisticians
- Stenographers
- Strategy Managers
- Tax Managers
- Temporary Workers
- Traffic Managers
- Typists and Word Processors
- Workplace Diversity Experts