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Collection Workers

Education and Training Requirements

High School

Most employers prefer to hire high school graduates for collection jobs, but formal education beyond high school is typically not required. High school courses that might prove helpful in this career include those that will help you communicate clearly and properly, such as English and speech. Fluency in at least one foreign language—such as Spanish or Mandarin—will come in handy if you are assigned to collect debts from a person who is not fluent in English. Because collection workers have to talk with people about a very delicate subject, psychology classes might also be beneficial. Finally, computer classes are good choices, since this career, like most others, often requires at least some familiarity with keyboarding, basic computer operation, and Internet research strategies.

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