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Collection Workers

Certification, Licensing, and Special Requirements

Certification or Licensing

Although it is not required by law, some employers require their employees to become certified by ACA International, which offers many certification credentials, including collection industry professional, professional collection specialist, credit and collection compliance professional, healthcare collection manager, and trainer specialist. To learn more, visit http://www.acainternational.org. The National Association of Credit Management (https://nacm.org/certification.html) also provides certification.

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