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Collection Workers

Earnings

Collection workers might receive a salary plus a bonus or commission on the debt amounts they collect. Others work for a flat salary with no commissions. Since the pay system varies among different companies, incomes vary substantially. In May 2023, the median hourly wage for bill and account collectors working full time was $21.27, according to the U.S. Department of Labor. This hourly wage translates into a yearly median income of $44,250. Earnings for collection workers ranged from the lowest 10 percent earning less than $31,960 to the top 10 percent making $62,360 or more annually. Fifty percent of bill and account collectors earned between $37,260 and $50,680.

Depending on their employer, some full-time bill collectors receive a benefits package that may include paid holidays and vacations, sick leave, and health and dental insurance.

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