High School
You should take high school classes that will give you a well-rounded education, but also concentrate on computer science courses, especially those that allow you to work with computer graphics, on the Web, or with programming. It will be important for you to develop your analytical and problem-solving skills, so take math classes such as algebra and geometry. Business and marketing classes will help prepare you for work in the corporate world. Don't forget to take English classes, which will help you develop essential research, writing, speaking, and presentation skills. Science classes, such as physics and chemistry, will round out your education.
Postsecondary Training
Most companies today prefer to hire candidates with four-year degrees and as the job market becomes more competitive, those with college degrees will have the best opportunities for securing work and gaining advanced positions. While you may prepare for this work by getting a computer-related degree, you are not limited to this choice. Interestingly, many people also enter this field with a broad-based liberal arts background and have majors in fields such as economics, history, or even languages, along with computer knowledge. Many IT programs now offer at least one course in quality assurance, and some industry associations also offer courses in QA.
Certification
Some colleges and universities offer certificates in quality assurance or digital quality assurance. For example, California State University at Dominguez Hills offers a master of quality assurance service certificate to students who complete the following courses: Quality Function Management & Total Quality Management, Statistical Quality for Service Professionals, Customer Satisfaction & Quality Assurance, and QA for the Service Delivery Process. Contact schools in your area to learn more about available programs.
Other Education or Training
The QAI Global Institute offers a variety of continuing education courses to individuals and organizations. Visit http://www.qaiusa.com for more information.
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