Salary Range
$25,000 to $100,000
Technical support specialists investigate and resolve problems in computer functioning. They listen to customer complaints, walk customers through possible solutions, and write technical reports based on their work. Technical support specialists have different duties depending on whom they assist and what they fix. Regardless of specialty, all technical support specialists must be knowledgeable about the products with which they work and be able to communicate effectively with users from different technical backgrounds. There are approximately 882,300 computer support specialists employed in the United States.
Minimum Education Level
Associate's DegreeCertification/License
RecommendedOutlook
Much Faster than the AverageHelpful
Problem-Solving
Technical
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