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Technical Support Specialists

Education and Training Requirements

High School

Take technical classes such as computer science, schematic drawing, or electronics, as these can help develop the logical and analytical thinking skills necessary to be successful in this field. Courses in math and science are also valuable for this reason. Strong verbal and written communication skills are needed since technical support specialists have to deal with computer programmers and software designers as well as computer users who may not be technologically savvy. Learning a foreign language, such as Spanish, will be useful for working with customers who do not speak English as a first language. 

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