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Technical Support Specialists

Earnings

Technical support specialist jobs are plentiful in areas where clusters of computer companies are located, such as northern California and Seattle, Washington. Median annual earnings for computer user support specialists were $59,240 in May 2023, according to the U.S. Department of Labor. The lowest paid 10 percent earned $37,690, while the highest paid 10 percent earned $97,020 or more per year. Those who have more education, responsibility, and expertise have the potential to earn much more.

Technical support specialists earned the following mean annual salaries by industry in May 2023: software publishers, $74,610; computing infrastructure providers, data processing, web hosting, and related services, $64,160; computer systems design and related services, $60,990; and elementary and secondary schools, $56,800.

Most technical support specialists work for companies that offer a full range of benefits, including health insurance, paid vacation, and sick leave. Smaller service or start-up companies may hire support specialists on a contractual basis.

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