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Process Servers

Work Environment

Being a process server requires a certain amount of hustle. The job requires that the person be part investigator, part process server, and part legal messenger. The successful process server will enjoy the more tedious aspects of sleuthing, such as tracking down routine information about someone's life.

Considering the process server's position as the bearer of bad news, it is not surprising that the job can be stressful at times. Defendants who have been avoiding service may become angry when finally served. Violence against process servers is rare but does occur. Subsequently, process servers need to remain clearheaded in stressful situations and be able to use their communication skills to their best advantage.

Process servers may work at any hour of the day in most jurisdictions, and many choose to work weekends or holidays as well. This allows for an extremely flexible work schedule, because the process server is usually the one who decides when to attempt service on a given paper. In scheduling an attempted service, the process server's main considerations are serving the paper as quickly as possible with the fewest number of attempts; if the party is not home, the process server must return later.

Many large process serving companies assign their employees fixed areas to work in, allowing a process server to become familiar with a certain section of a large city, for example, or several small towns in a given area. Even if a process server has a fixed territory, he or she can still expect to travel to a wide variety of locations. In the course of a year, a process server might serve at hospitals, prisons, schools, and any number of private offices.

When not serving papers, process servers spend much of their time working closely with attorneys, judges, and other court personnel. For this reason, many process servers dress in a professional manner. When serving, however, a process server may wear whatever he or she prefers, and many choose to dress casually. Some dress casually to appear unobtrusive, hoping that potentially evasive parties will be caught off guard, and therefore served more easily.