Aspiring reservation and ticket agents should try to obtain experience in customer service via internships, part-time jobs, or volunteer opportunities.
Reservation agents should have a thorough knowledge of the transportation industry. They should know how to work with sophisticated computer systems; deal effectively with the general public; listen carefully to questions from customers and answer them clearly; and they should be detail-oriented and work well under pressure.
Because you will be in constant contact with the public, professional appearance, a clear and pleasant speaking voice, and a friendly personality are important qualities. You need to be tactful in keeping telephone time to a minimum without alienating your customers. In addition, you should enjoy working with people, have a good memory, and be able to maintain your composure when working with harried or unhappy travelers. Agents form a large part of the public image of their company.
- Adventure Travel Specialists
- Aeronautical and Aerospace Technicians
- Agricultural Pilots
- Air Traffic Controllers
- Aircraft Mechanics
- Airplane Dispatchers
- Airport Security Personnel
- Airport Service Workers
- Amusement Park Workers
- Antiques and Art Dealers
- App Services Workers
- Armored Truck Drivers
- Auctioneers
- Automobile Sales Workers
- Automotive Dealership Sales Managers
- Autonomous Vehicle Safety and Test Drivers
- Aviation Safety Inspectors
- Avionics Engineers
- Avionics Technicians
- Baggage Porters and Bellhops
- Bicycle Mechanics
- Brand Ambassadors
- Civil Engineers
- Client Services Managers
- Cosmetics Sales Representatives
- Cruise Ship Workers
- Customer Success Managers
- Diesel Mechanics
- Driverless Car Engineers
- Energy Brokers
- Export-Import Specialists
- Financial Services Brokers
- Fleet Maintenance Technicians
- Flight Attendants
- Flight Instructors
- Franchise Owners
- Gallery Owners and Directors
- Gaming Occupations
- Green Transportation Careers
- Ground Services Workers
- Growth Hackers
- Hosts/Hostesses
- Hypersonics Engineers
- Hypersonics Technicians
- Inbound Tour Guides
- Internet Marketing and Advertising Consultants
- Internet Store Managers and Entrepreneurs
- Lifeguards and Swimming Instructors
- Locomotive Engineers
- Market Research Analysts
- Mechanical Engineering Technicians
- Mechanical Engineers
- Military Pilots
- Museum Attendants
- Museum Directors and Curators
- Music Venue Owners and Managers
- National Park Service Employees
- Non-Destructive Testing Specialists
- Park Rangers
- Parking Attendants
- Pilots
- Public Transportation Operators
- Railroad Conductors
- Real Estate Agents and Brokers
- Recreation Workers
- Renewable Energy Site Assessors
- Resort Workers
- Retail Sales Workers
- Sales Development Representatives
- Sales Engineers
- Sales Managers
- Sales Representatives
- Salesforce Developers
- Ship's Captains
- Signal Mechanics
- Ski Resort Workers
- Spa Attendants
- Spa Managers
- Space Pilots
- Space Tourism Managers
- Sports Facility Managers
- Sports Instructors and Coaches
- Stadium Ushers and Vendors
- Stevedores
- Strength and Conditioning Coaches
- Swimming Pool Designers
- Taxi Drivers
- Toll Collectors
- Tour Guides
- Traffic Engineers
- Transportation Engineers
- Transportation Planners
- Travel Agents
- Truck Dispatchers
- Truck Drivers
- Yoga and Pilates Instructors
- Zoo and Aquarium Curators and Directors