Exploring This Job
Working in customer-service related positions while you are high school will give you a good introduction to customer service and interacting effectively with people. You may wish to apply for part-time or summer work with transportation companies in their central offices or at terminals. A school counselor can help you arrange an information interview with an experienced reservation and transportation ticket agent. Talking to an agent directly about his or her duties can help you to become more familiar with transportation operations. Perhaps you could even job-shadow an agent to learn even more about the field.
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