Certification, Licensing, and Special Requirements
Certification and Licensing
The Customer Service Institute of America (CSIA) offers the voluntary certified customer service manager certification to individuals working in the customer service/client services area. This designation is available to individuals who go complete training and an evaluation by the CSIA. The Customer Care Institute and International Customer Service Association also provide certification. No licensing is required in this profession.
Earnings - Outlook - Resources & Associations and more
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