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Client Services Managers

Outlook

As companies continue placing more importance on keeping clients and customers happy and satisfied, the client services and customer service fields will grow. In order to stay competitive, businesses will increasingly focus on client and customer satisfaction. Although automation will replace some low-level customer service positions, there is still a strong need for client services managers, who manage staff, conduct short- and long-term customer service planning, and oversee the use of technology that improves customer service.

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