Computer and Office Machine Service Technicians

High School

Traditional high school courses such as mathematics, physical sciences, and other laboratory-based sciences can provide a strong foundation for understanding basic mechanical and electronics principles. English and speech classes can help boost your written and verbal communication skills. Foreign language classes will prepare you to communicate with clients who do not speak English fluently. Shop classes dealing with electricity, electronics, and blueprint reading are also beneficial. Computer science classes, of course, will provide you with great experience working with computer hardware and software.

Postsecondary Training

You may be able to find work with only a high school diploma if you have a lot of practical, hands-on experience in the field. Usually, however, employers require job candidates to have at least an associate's degree in electronics.

Once hired, technicians receive on-the-job education that includes company-specific training on diagnostic tools, such as proprietary software.

Certification

Colleges and universities, online learning platforms, and professional associations offer certificate programs in electronics, computer repair, and other fields. These programs typically last six months to a year.

Other Education or Training

The Association of Computer Repair Business Owners provides webinars and other continuing education opportunities. Product manufacturers often provide classes and seminars that help technicians learn about new products or new software associated with an existing product. Contact these organizations for more information.